Ajax keypads include built-in security measures to prevent unauthorized access and brute-force attacks. If multiple incorrect PIN entries are attempted, the keypad automatically locks for a preset duration, preventing further attempts. Users can configure the number of incorrect attempts and lockout duration via the Ajax mobile app, ensuring flexibility in security settings. For enhanced protection, Ajax keypads can also trigger an alarm event or send a silent panic alert to the monitoring service or security personnel after a certain number of failed attempts. This ensures that suspicious activity is detected and addressed immediately. Additionally, the keypad features tamper protection, which triggers an alert if someone attempts to remove or damage the device. With encrypted wireless communication, customizable security settings, and remote management, Ajax keypads provide intelligent access control and strong intrusion prevention.

The DESFire® authentication technology used in Ajax keypads provides bank-level security, ensuring that access to your security system remains highly secure and resistant to hacking or cloning attempts. DESFire® is based on ISO 14443-A standards and utilizes 128-bit encryption, the same level of security used in contactless payment systems and government access control. Ajax keypads, such as KeyPad Plus and KeyPad S Plus, leverage DESFire® EV2 and EV3 technology, which enables fast, encrypted authentication for Ajax Pass cards and Tag key fobs. This prevents unauthorized duplication, ensuring that only approved users can arm or disarm the system. Unlike traditional RFID or key fob systems, which can be easily copied, DESFire® technology employs mutual authentication and rolling encryption keys, making cloning virtually impossible. Additionally, lost or stolen access devices can be instantly revoked via the Ajax mobile app, providing complete control over security access. With encrypted wireless communication, advanced anti-tamper protection, and industry-leading authentication, Ajax keypads offer one of the most secure access control solutions available.

The DESFire® authentication technology used in Ajax keypads provides bank-level security, ensuring that access to your security system remains highly secure and resistant to hacking or cloning attempts. DESFire® is based on ISO 14443-A standards and utilizes 128-bit encryption, the same level of security used in contactless payment systems and government access control. Ajax keypads, such as KeyPad Plus and KeyPad S Plus, leverage DESFire® EV2 and EV3 technology, which enables fast, encrypted authentication for Ajax Pass cards and Tag key fobs. This prevents unauthorized duplication, ensuring that only approved users can arm or disarm the system. Unlike traditional RFID or key fob systems, which can be easily copied, DESFire® technology employs mutual authentication and rolling encryption keys, making cloning virtually impossible. Additionally, lost or stolen access devices can be instantly revoked via the Ajax mobile app, providing complete control over security access. With encrypted wireless communication, advanced anti-tamper protection, and industry-leading authentication, Ajax keypads offer one of the most secure access control solutions available.

Ajax keypads are designed for on-site control, allowing users to arm, disarm, and manage security settings by entering a PIN code or using contactless authentication with Ajax Pass cards or Tag key fobs. However, remote arming and disarming are handled through the Ajax mobile app or web interface rather than directly via the keypad. With the Ajax app, users can remotely control their security system from anywhere, receiving real-time status updates, alerts, and access logs. The app also allows users to assign unique access codes or key fob permissions, ensuring that specific users, such as family members, employees, or temporary guests, can securely arm or disarm the system when needed. For enhanced security, Ajax keypads feature anti-tampering protection and can trigger an alarm or silent distress signal if someone is forced to enter a code under duress. With encrypted wireless communication and customizable automation scenarios, Ajax keypads provide smart, secure access control at your fingertips.

Ajax keypads are designed for easy, do-it-yourself installation, making professional setup optional. These wireless keypads come with pre-installed batteries and can be mounted using screws or adhesive strips, requiring no complex wiring. The installation process is guided through the Ajax mobile app, where users can scan a QR code to instantly connect the keypad to the security hub. Once installed, users can customize PIN codes, contactless authentication settings, and automation scenarios directly from the app. The user-friendly interface makes it simple to configure the keypad’s functions, adjust access permissions, and monitor system activity remotely. For larger properties, commercial buildings, or multi-zone security setups, professional installation may be beneficial to ensure optimal keypad placement and system efficiency. However, for homes, offices, and small businesses, Ajax keypads can be easily installed and set up without technical expertise.

Ajax keypads communicate wirelessly with the Ajax security hub using Jeweller radio technology, a proprietary encrypted long-range protocol that ensures fast, interference-free, and secure communication. The connection allows for instant arming, disarming, and automation control, with real-time status updates sent to the Ajax mobile app. If the connection between the keypad and the hub is lost due to signal interference, attempted jamming, or distance limitations, the system will immediately notify users and monitoring services via the Ajax app, SMS, or phone call, depending on the configured alert settings. The keypad itself will also provide a visual or sound notification indicating a lost connection. Ajax hubs continuously monitor the connection with all devices, ensuring that the system remains stable and secure at all times. To prevent communication issues, users can install a ReX range extender, which expands the Jeweller signal range and ensures uninterrupted operation in large properties or multi-floor buildings. With advanced encryption, tamper detection, and automatic failure notifications, Ajax keypads provide a highly reliable security solution.

Ajax keypads are designed to work seamlessly within the Ajax security ecosystem, but they can also be integrated with third-party access control systems using Ajax automation modules such as Relay or WallSwitch. These modules allow the keypad to control electric locks, gates, barriers, and other access control devices, expanding its functionality beyond standard alarm management. For businesses or properties using external security systems, Ajax keypads can trigger connected access systems through programmable automation scenarios set up in the Ajax mobile app. For example, users can configure the keypad to disarm the alarm and unlock doors simultaneously when a valid PIN code or contactless key fob is used. With encrypted wireless communication, anti-tamper protection, and multi-user access management, Ajax keypads offer a secure and flexible solution for both standalone and integrated access control systems.

Yes, Ajax keypads allow for different security levels by assigning unique PIN codes or contactless access credentials to individual users. This feature enables customized access control, making it ideal for homes, offices, and businesses with multiple users requiring different levels of security permissions. Through the Ajax mobile app, administrators can create and manage personalized access codes or key fob permissions, defining which users can arm/disarm specific security groups, activate automation scenarios, or access certain areas. This allows employees, family members, or temporary guests to have controlled access without compromising overall security. For added protection, the system logs all keypad activity, providing a detailed history of who accessed the system and when. If an unauthorized attempt is made, the system can trigger an alarm, send a silent alert, or notify the administrator immediately.