Merry Christmas!
Changes in work hours
Wishing all our clients a joyful Christmas filled with warmth, happiness, and light! Please be informed that our office will be closed on December 24th, 25th, and 26th.
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Payment
How to place an order?
Can I pay for my order upon receipt?
What are the available payment methods?
Is there a system of cumulative discounts? Is it possible to get special price on individual basis?
Can I place an order as a company with a VAT number?
What VAT rate will be applied to my order?
What is my order number?
How to buy a product if it is out of stock?
How fast will you receive my bank transfer?
What if my credit card payment is declined?
Will I receive an invoice?
Delivery
World wide delivery.
1-2 day express options.
Economy delivery via courier or post.
Orders dispatched within 24 hours on business days.
Payment
Fast and secure payments via card.
Bank transfers in EUR, USD or GBP.
Special offers for wholesale requests.
Warranty and Returns
30 day withdrawal returns.
Online RMA status for warranty, replacements and repairs.
Extended warranty available.