An Ajax hub is the central control unit of the Ajax security system, responsible for managing all connected devices, processing security events, and ensuring seamless communication between sensors, alarms, cameras, and automation devices. It acts as the brain of the system, instantly analyzing threats and sending real-time alerts to users via the Ajax mobile app, SMS, or calls. Using Jeweller radio technology, the hub maintains long-range, encrypted wireless communication with Ajax devices, preventing jamming and interference. It also supports multiple communication channels, including Ethernet, Wi-Fi, and dual SIM backup, ensuring reliable security even in case of internet or power failures. With smart automation features, an Ajax hub can trigger lighting, locks, and sirens in response to alarms, creating a proactive security setup. Whether protecting a home, business, or industrial facility, the Ajax hub provides total system management, remote control, and advanced security automation.

Ajax offers three hub models—Hub, Hub 2, and Hub 2 Plus, each designed for different security needs. The Ajax Hub is the entry-level model, supporting Ethernet and GSM communication, and connects up to 100 devices, making it ideal for basic security setups in homes or small offices. The Ajax Hub 2 includes Wings radio technology, enabling photo verification from Ajax motion detectors with cameras. It supports up to 150 devices, making it a better choice for larger properties or businesses that require enhanced monitoring. The Ajax Hub 2 Plus is the most advanced version, featuring Wi-Fi, Ethernet, and dual SIM 4G connectivity, ensuring uninterrupted security. It supports up to 200 devices and is perfect for industrial facilities, large businesses, and high-security environments. Each hub provides encrypted wireless communication, real-time alerts, and remote control via the Ajax mobile app

Yes, Ajax hubs are designed to operate reliably even during power or internet outages, ensuring uninterrupted security at all times. Each hub is equipped with a built-in backup battery that keeps the system running for up to 16 hours in case of a power failure. For communication, Ajax hubs support multiple channels, including Ethernet, Wi-Fi, and dual SIM (4G/2G) backup. If the primary internet connection goes down, the hub automatically switches to mobile networks, maintaining real-time alerts and remote access via the Ajax mobile app. Even without an internet connection, the hub continues to operate locally, triggering alarms and activating automation scenarios when necessary. With encrypted wireless communication, anti-jamming protection, and automatic failover systems, Ajax hubs provide reliable security even in challenging conditions.

Ajax hubs use advanced encryption, interference detection, and multi-layered security protocols to protect against jamming and cyber threats, ensuring uninterrupted system performance. The hub operates on Jeweller radio technology, which uses encrypted two-way communication to securely transmit data between devices. If any interference or jamming attempts are detected, the system automatically switches to backup frequencies and alerts users via the Ajax mobile app. The hubs also support multiple communication channels, including Wi-Fi, Ethernet, and dual SIM connectivity, ensuring messages reach users and security services even in case of network disruptions. To prevent cyber threats, Ajax hubs run on OS Malevich, a real-time operating system that is resistant to viruses, hacking attempts, and system failures. The hubs undergo regular automatic firmware updates, keeping security protocols up to date without user intervention. With tamper detection, data encryption, and anti-jamming technology, Ajax hubs provide a highly secure and reliable security foundation

Yes, multiple Ajax hubs can be used within the same security system, allowing large properties, complexes of multiple buildings or geographically separated sites to be protected with a unified network. Although each hub operates as an independent control unit, it can be managed from a single Ajax mobile app account, allowing users to monitor and control multiple locations simultaneously. For businesses, warehouses or industrial facilities with complex security needs, multiple hubs can provide continuous coverage, ensuring faster response times and increased device capacity in different areas. Ajax's Enterprise API also enables centralized monitoring of multiple hubs in enterprise and professional security environments. Each hub maintains its own encrypted communications, automation scenarios and backup connectivity, ensuring high security standards across all locations. Whether protecting separate buildings, rental properties, or remote sites, Ajax hubs offer scalable security solutions.

Ajax hubs are designed for quick and easy setup, making them accessible for both DIY users and professional installers. The installation process is intuitive and does not require special tools or wiring, as all devices connect wirelessly. The Ajax mobile app provides step-by-step guidance, allowing users to pair devices, configure settings, and manage security zones in just a few minutes. For larger properties or more complex security setups, professional installation may be recommended to ensure optimal sensor placement and system efficiency. Businesses or industrial sites with multiple security zones might also benefit from expert configuration. Regardless of the installation method, Ajax hubs provide seamless integration, encrypted communication, and remote management, ensuring a smart and scalable security system.

Ajax hubs can be fully controlled and managed remotely using the Ajax mobile app or desktop software, providing real-time security monitoring from anywhere in the world. Once the hub is set up, users can arm or disarm the system, receive instant notifications, adjust settings, and automate security scenarios through a secure, encrypted connection. The app allows users to view system status, check event logs, and manage connected devices, including motion detectors, cameras, sirens, and automation modules. Multi-user access lets family members, employees, or security personnel monitor and control the system with customized permissions. Ajax hubs use Wi-Fi, Ethernet, and dual SIM backup to ensure uninterrupted connectivity. Even during an internet outage, alerts and system events continue to be logged and communicated via mobile networks. With intuitive controls, automation features, and real-time alerts, managing an Ajax security system remotely is seamless and highly efficient

Ajax hubs receive regular firmware updates to enhance security, performance, and functionality. These updates include new features, bug fixes, system optimizations, and improved protection against emerging cyber threats. While Ajax does not follow a fixed update schedule, firmware upgrades are rolled out periodically to ensure that the system remains up-to-date and secure. Firmware updates are installed remotely and automatically, requiring no user intervention. When a new update is available, the Ajax mobile app notifies users, and the system applies the update without disrupting operation. Updates are downloaded and installed securely via encrypted connections, ensuring system integrity. With continuous updates and real-time enhancements, Ajax hubs stay at the cutting edge of smart security technology